Rakuten Securities

Rakuten Overview

Rakuten Securities is one of the top five forex brokers worldwide and is a pioneer in the leveraged trading of forex. They provide online forex and CFD trading services and products using the platform MT4. The broker has an international presence and an extremely large client base across the globe. The website is accessible with 11 language options.

Rakuten Securities Australia is part of Rakuten Securities Inc. which has been operating since 1999. Rakuten Inc. is publicly traded on the Tokyo Stock exchange. Its market capitalization at 1 trillion Japanese Yen.

Rakuten Regulation

Rakuten Securities Australia is regulated by the Australian Securities and Investments Commission (ASIC). Rakuten Securities Australia holds Australian Financial Services License (AFSL) number 418036. Rakuten Securities is also regulated by the Japan Financial Services Agency (JFSA).

Every one of the Rakuten Securities Australia client funds are kept in separate accounts that are domiciled at the National Australia Bank which is an AA rated institution. This is in accordance with ASIC rules. Segregated funds are not utilized by Rakuten to conduct internal business. If , in the future the broker is insolvent the funds segregated will be returned to their owners.

Rakuten Countries

Rakuten accepts clients from all over world, with the exception of some countries with restrictions, like USA, Belgium, Russia, Iran & Israel. Certain Rakuten Securities broker features and products listed in the Rakuten Securities review may not be available to customers from certain countries due to restrictions imposed by law.

Rakuten Platforms

The sole platform available for trading is the well-known MetaTrader (MT4) trading system created by Russian software company MetaQuotes. Rakuten offers the MT4 platform in a desktop-based downloadable Windows application, as well as mobile applications. MAC OSX users are advised to contact support for help on the best way to set up MT4 on their system. Other brokers offer MT4 to MAC.

Rakuten Trading Tools

News

The most recent sections of news on Rakuten website offers market updates on various trading instruments , as they break. Unfortunately, this section isn’t regularly updated (as of the year 2019).

Market Report

Rakuten clients can opt to get three market reports each daily. They provide an overview of the market before markets open in the Tokyo, London and New York markets are open.

Rakuten Education

There is no educational resources available currently available on the Rakuten website. The section titled “Learn” on the site states that Rakuten is currently putting together training materials that will help traders. The site also urges users to provide their email addresses in order to be informed about when the training program is available.

Rakuten Support

The customer service department is available from Monday through Friday. You can reach them via telephone or mail, Skype, web chat, WhatsApp and social media. Live chat service is accessible from 9am until 5pm (Sydney time) between Monday and Friday. Unanswered messages will be answered within the next working day. Social media sites, they’re accessible on Facebook and Twitter, LinkedIn and YouTube. Support staff also have an FAQ page that is detailed where the majority of questions answered are explained. There is also a “guides page’ with a few pdf guides to desktop MT4, mobile MT4 as well as VPS setup.

Rakuten Deposit & Withdrawal

Rakuten Securities asserts that it is a member of the counter-terrorism as well as Anti-money Laundering laws. Therefore, the broker does not accept cash deposits as well as third party payment.